Phone-Tell | Client Services

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Turn Hold into Gold! It's Your Image "On the Line."

PHONE TELL

Our program allows you to: announce events and trade shows, reinforce promotional advertising, enhance your image, answer frequently asked questions, reduce caller abandonment, improve customer goodwill, and drive in more sales from existing customers. Best of all - it pays for itself very quickly!

When your customers call, there is a window of opportunity to promote the products and services you provide. At that moment, they are very receptive and are uniquely "tuned in" to hearing the information you're delivering. With Profit-Tell, you're always in the right place at the right time!

How can Phone-Tell help your business?

Improve company image and customer relationships
Reduce caller hang-ups and lost opportunities
Inform, educate, and motivate callers
Cross promote your many products and services
Reach your target audience

Marketing On Hold Facts:

Most callers would rather go on hold and wait for answers than go to voicemail to leave a message.
Most companies have internal hold time to research questions/orders.
93% of companies declared that our messages increased sales.
83% stated that our program has prompted customers to say, "I didn't know you did that!"
If you put just 5 callers on hold per hour, during regular 40-hour business weeks, that represents over 10,000 callers every year that have been put on hold.

90% of callers preferred message on hold to music and silence.

Pre-Sell Products and Services to Every Caller

When customers call, they’re ready to do business. Promotional Auto Answer answers the call instantly and delivers custom promotional/informational messages. This sales tool gives you the opportunity to promote your company and products/services to every caller before the phone rings in your office. Every business can benefit from this wonderful marketing/time management tool.

How can Promotional Auto Answer help your business?

Promote specific products and services
Cross-promote high margin products
Keep inventory fresh and current
Reduce need to overstaff in peak call times
Coordinate with current ad campaign
Promote daily specials
Announce special events

“My orders for double meat increased by 52%. I am very happy with your system and the program gives the store a very professional feel. I feel very strongly that Profit-Tell’s services have increased add-on sales. I will recommend your services to others.” - Subway, Chicago

Increase Sales from 30% to over 1000% on Targeted Promotions!

We were selling 30 orders of twisty bread on average weekly; now we are up to 400 orders! It’s a remarkable unit that has paid for itself very quickly. The convenience of remote loading, the after-hours message ...are all an added bonus.” - Domino’s Pizza

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*Non-system telephones or systems without auto-attendant may require extra equipment. We do all the work—the process is quick, simple, and very affordable.

Tell Them What They Want to Know …

If you are constantly answering questions from your customers about services, promotions, hours, directions, or events, we have the perfect profit-center for you that will pay for itself many times over, while also saving you time and minimizing staff.

Informational Boxes deliver custom promotional/informational messages through a series of informational voicemail boxes. This sales tool gives you the opportunity to promote your company and products/services to callers before the phone rings in your office. Every business can benefit from this wonderful marketing/time management tool.

Informational Boxes work seamlessly with your current voicemail system.

Or, purchase a “Voice Box” system from us that will provide up to 8 FAQ messages. Callers can press a number during the initial greeting to access answers to their specific questions. After the callers hear the selected message they can choose to hang up or stay on the line to be transferred to the inside phones.